Web Help Desk

Affordable Help Desk Ticketing and Asset Management Software.

Starts at

Support unlimited end users. Subscription and Perpetual Licensing options available.

Simplify ticketing and asset management tasks with our intuitive Web Help Desk solution.

Experience seamless IT support and asset management with our user-friendly Web Help Desk software. From streamlined ticketing to centralized knowledge base and task management, our solution integrates smoothly with Active Directory and LDAP for accurate SLA reporting.

Streamlined ticketing management

Web Help Desk simplifies ticketing management tasks

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Web Help Desk allows you to automate key help desk ticketing management tasks.

  • Automatically convert email requests into help desk tickets.
  • Create rules for ticket routing and manage tasks between multiple departments.
  • Associate problem tickets with IT assets and track the history of asset service requests and complaints.
  • Send email and SMS text message alerts when tickets are unattended or unassigned.

Incident tracking

Simplify & automate incident management with Web Help Desk

SLA reporting

Monitor support with clarity and transparency

Asset management

Software asset management helps optimize software investments by effectively identifying software needs.

Remote support integration

Help Desk Integration with IT Operations Management (ITOM)

Help Desk ticket management shouldn’t be hard.

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Explore Our Other Products and Features

Our products are better together. We believe in a full IT ecosystem to help your operations run smoothly. Check out our other products and some of the features that enhance their functionality.

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